Refund policy
♻️ Returns & Exchanges
We truly hope you love your Aaina pieces! But if something doesn’t fit quite right, we offer easy returns and size exchanges — handled with care.
Eligibility:
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Returns and exchanges are accepted within 5 days of delivery.
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All items must be unused, unwashed, and with all original tags intact.
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Requests will be processed only after photo verification of the product’s condition.
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If the submitted photos do not meet our quality standards, we may be unable to approve the return.
How It Works:
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Once approved, returns and exchanges will be issued as store credit (Aaina Wallet) only — redeemable on future purchases.
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We do not offer cash refunds.
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Size exchanges and change-of-mind returns will incur a flat ₹120 return shipping fee, which will be deducted from your store credit.
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The return shipping deduction helps us cover logistics and handling costs while continuing to offer fast, reliable service.