Refund policy

♻️ Returns & Exchanges

We truly hope you love your Aaina pieces! But if something doesn’t fit quite right, we offer easy returns and size exchanges — handled with care.

Eligibility:

  • Returns and exchanges are accepted within 5 days of delivery.

  • All items must be unused, unwashed, and with all original tags intact.

  • Requests will be processed only after photo verification of the product’s condition.

  • If the submitted photos do not meet our quality standards, we may be unable to approve the return.

How It Works:

  • Once approved, returns and exchanges will be issued as store credit (Aaina Wallet) only — redeemable on future purchases.

  • We do not offer cash refunds.

  • Size exchanges and change-of-mind returns will incur a flat ₹120 return shipping fee, which will be deducted from your store credit.

  • The return shipping deduction helps us cover logistics and handling costs while continuing to offer fast, reliable service.